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This policy sets out
how we use and protect any personal information that you give us
when you use this website.
Legal and General Franchising Limited is committed to respecting
your privacy. We have structured our website so
that, in general, you can visit us on the web without identifying
yourself or revealing any personal information. Once you choose
to provide us with any information by which you can be identified,
then you can be assured that it will only be used in accordance
with this privacy policy. If you have any questions about this policy
or do not agree with it, please contact our customer services department
at admin@lgfl.co.uk
or on 0118 945 9900 before using this website.
You can access this privacy statement
via our homepage.
For your protection, we are registered
under the Data Protection Act 1998 have given all appropriate notifications
to the Information Commissioner.
We may change this policy from
time to time by updating this page. You should check this page from
time to time to ensure you are happy with any changes.
What
information do we collect?
What do we do with the information we
collect?
Registration on this website
How to get copies of
or amend the information we have collected
Linking
Cookies
What information do we collect?
In general, you can use this website without giving us any information.
However, additional services may be available if we have certain
information about you.
We may collect the following information:
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when you register
on the website, your name and contact information, including
email address; how soon you are looking to move; your property
search criteria (including, property type, age, price, areas,
minimum bedrooms required, parking requirements etc) and; your
buying position (eg first time buyer, sale agreed etc)); and/or |
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when you
make an enquiry by using the contact
us page we will collect
your name, your e-mail address, your physical address and your
telephone number. We need to collect this information in order
to respond to your enquiry. |
What do we do with the information we collect?
We use this information to provide you with a better service, and
in particular for the following reasons:
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for internal
record keeping; |
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to provide to
you information about the properties, products and services
for which you have registered on this website;. |
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to improve our
products and services; |
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to match your
search criteria to property specifications; |
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where you have
registered via the website with any of our branches, to pass
your details to the branches in order that they may provide
you with information, properties, new products, promotions,
special offers and other information which you may find interesting. |
Registration on this website
As part of the registration process on this website, you will be sent
an automatically generated email which will give you the option(s)
as to the manner in which you would prefer us to communicate with
you: by post, email, telephone and/or SMS. Where you receive emails
or SMS from us, you will be given the option, each time you receive
the same, to change your mind and opt-out of receiving further communications
in that manner. Also you can change your mind at any time by contacting
our Data Protection Compliance Officer at andrew.sturmey@lgfl.co.uk
or on 0113 201 2339.
As part of the registration process
for this website, you will also have the option of registering with
any of our branches. In opting for this registration, your information
will be provided to those branches you have requested to be registered
with. Your information may be used by these branches to contact
you to discuss your requirements and to provide you with information
about properties, new products, promotions, special offers and other
information which you may find interesting. The branches may contact
you by post, telephone, email and/or SMS, unless you have registered
with the appropriate Preference Service. If you do not want your
details to be used for these purposes by the branches, please do
not opt-in to the branch registration service. Your can change your
mind at any time by contacting our Data Protection Compliance Officer
at andrew.sturmey@lgfl.co.uk
or on 0113 201 2339.
Whom do we share this information with?
We will not transfer, disclose, sell, distribute or lease your personal
information to third parties other than our franchisees and Legal
and General Group Companies or a purchaser or potential purchaser
of our business unless we have your permission or we are required
by law. We may release your personal information to our authorised
direct marketing or other agents unless you tell us that you do
not wish this to happen.
How to get copies of or amend the information we have collected
You may request details of personal information which we hold about
you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please write
to our Data Protection Compliance Officer above.
If you think any information we
have about you is incorrect or incomplete, please write or e-mail
us as soon as possible. We will correct or update any information
as soon as possible.
Linking
We may link to other websites which are not within our control.
Once you have left our website, we cannot be responsible for the
protection and privacy of any information which you provide. You
should exercise caution and look at the privacy statement applicable
to the website in question.
Cookies
We use cookies for certain areas of our website. Cookies are files
that store information on your hard drive or
browser that means that our website can recognise that you have
visited our website before. They make it easier for you to maintain
your preferences on the website, and by seeing how you use the website,
we can tailor the website around your preferences and measure usability
of the website. You can, should you choose, disable the cookies
from your browser and delete all cookies currently stored on your
computer. On Microsoft Internet Explorer, this can be done by selecting
"Tools/Internet Options" and reviewing your privacy settings
or selecting "delete cookies". You can find out how to
do this for your particular browser by clicking "help"
on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.
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